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RMA

RMA procedure:

  1. Products for which for any reason a return (repair or replacement) is required must be authorized on our website. https://rma.ip-sa.com.pl/
  2. Create an acoount (in case if you don't have it)
  3. Fill in RMA form for each of devices, write down serial number of a product
  4. Wait for authorization
  5. After authorization you will recive e-mail with RMA number.
  6. The RMA number must be specified on the package.
  7. The shipping costs of returned devices are charged to the sender
  8. Devices should be sent to the following adress: Inter Projekt S.A. Wyczolkowskiego 10, 44-109 Gliwice POLAND Goods must be packed carefully

In case if the warranty coniditions are met, the product will be repaired or replaced and will be returned free of charge

Attention

The products should be sent with indentifiable carrier with the possibility of documenting the delivery Shipments without clearly visible RMA number on the outside of package will be rejected Product should be returned in the original package or in any case should be properly packed and protected in order to avoid damage during shipment. Product which has been sent without authorization will be automatically rejected.
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